Privacy Policy

Effective Date: 30 September 2026

1. Introduction Nourished Generations Pty Ltd ("Business", "we", "our", or "us") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase, access or use any of our products or services, including courses, digital products, resources, consultations, coaching and programs ("Services").

Please read this policy carefully.

By using our Website and/or purchasing or accessing our Services, you acknowledge the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access the Website or Services, or provide your information.

2. Definitions

Website The Website is the website located at the domain www.bebeandmecollective.com operated by us.

Services The Services include the Website and any courses, digital products, resources, consultations, coaching, programs or other services offered by the Business now or in the future.

Personal Data Personal Data means data about a living individual who can be identified from those data, or from those data together with other information either in our possession or likely to come into our possession.

Sensitive Information and Health Information Sensitive Information includes information that is given additional protection under applicable privacy law.

Where relevant to the Services you request from us, this may include health information such as information about your health history, pregnancy or postpartum experience, symptoms, medications, supplements, dietary intake, blood tests or other investigations, birth and breastfeeding history, and physical or emotional wellbeing.

Usage Data Usage Data is data collected automatically and either generated through use of the Services, or from the infrastructure underpinning the Services.

Cookies Cookies are small files stored on your device, such as a computer or mobile device.

When you visit our Website, we may collect information from you automatically through cookies or similar technology.

For more information, visit:  All About Cookies | Online Privacy and Digital Security

Controller Controller means the natural or legal person who, either alone or jointly or in common with other persons, determines the purposes for which and the way any personal information is, or is to be, processed.

For this Privacy Policy, we are a Controller of your Personal Data.

Processors (or Service Providers) Processor, or Service Provider, means any natural or legal person who processes data on behalf of the Controller.

We may use the services of various Service Providers to process your data more effectively and to assist us in providing our Services.

Data Subject (or User) Data Subject is any living individual who is using our Services and is the subject of Personal Data.

Information Collection and Use We collect several distinct types of information for various purposes to provide and improve our Services.

3. Is this policy a contract? This Privacy Policy is not a contract itself. It is a compliance document, that is, it is a notice required by law for us to explain certain things to the public.

However, there may be other contracts which can include all or part of this policy as relevant to those contracts.

Importantly, our Website Terms and Conditions require you to have read and understood this policy and provide all required consents contained herein.

4. Information We Collect

We may collect data either directly from you, or from third parties, including the following information:

Personal Data, including:

  • Your name;

  • Your email address;

  • Your address;

  • Your date of birth, where relevant;

  • Information you provide when communicating with us;

  • Information you provide when purchasing or accessing our Services;

  • Payment details, which are processed securely by third-party providers and are not stored by us.

Health and Sensitive Information

Where you engage us for nutrition, wellbeing, consultation, coaching or related Services, we may collect health information or other sensitive information that is reasonably necessary to provide those Services.

This may include:

  • Health conditions, diagnoses, symptoms and health concerns;

  • Pregnancy and postpartum information;

  • Birth history;

  • Breastfeeding and infant-feeding information;

  • Medications, supplements and multivitamins;

  • Blood test results or other health investigations that you choose to provide;

  • Dietary information, food journals, food allergies, sensitivities, preferences and restrictions;

  • Information about sleep, stress, energy and general wellbeing;

  • Information about your physical or emotional wellbeing that you choose to provide;

  • Information about previous or current healthcare and healthcare practitioners;

  • Other information you voluntarily provide that is relevant to the Service you have requested.

We collect Sensitive Information where it is reasonably necessary for us to provide the Service you have requested and where we have your consent or are otherwise permitted to do so by law.

Usage Data, including:

  • Information about how you access and use our Services, including browser type, IP address and operating system.

The above information may be collected either directly from you, or from third parties, when you:

  • register for the Services;

  • purchase or access a Product or Service;

  • complete an intake form, questionnaire, food journal or other form;

  • participate in a consultation, coaching session, program or other Service;

  • provide documents or information such as health information or blood test results;

  • interact with the Services;

  • communicate with us through correspondence, chats, email or otherwise share information with us;

  • engage in other related social applications, services or websites;

  • interact with our Services, content, advertisements and/or marketing material; or

  • invest in our business or enquire about our business.

Otherwise, we try to collect any data directly from you with your informed consent, where required, and by lawful means.

5. Cookies and Tracking Technologies Our Website may use cookies and similar tracking technologies to enhance user experience and analyse Usage Data.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. How We Use Your Information We use the information we collect for the following purposes:

  • To enable you to access and use our Services;

  • To provide Products and Services you have purchased or requested;

  • To prepare for and provide consultations, coaching and other personalised Services;

  • To provide nutrition, wellbeing, educational or coaching information and recommendations where relevant to the Service you have requested;

  • To review information you have chosen to provide, such as questionnaires, food journals, health information and test results;

  • To communicate with you regarding your Services, appointments, purchases or account;

  • To provide follow-up support where included in a Service;

  • To monitor the usage of our Services;

  • To gather analysis or valuable information so that we can improve our Services;

  • To operate, maintain, protect, improve and optimise our Services;

  • To detect, prevent and address technical issues;

  • To allow you to participate in interactive features of our Services when you choose to do so;

  • To communicate with you, including sending updates, promotional materials and Service-related notifications where permitted;

  • To manage your account, process payments and provide customer support;

  • To notify you about changes to our Services; and

  • To comply with legal and regulatory obligations, resolve any issues our users may encounter, and enforce our agreements with third parties.

We will only collect and use data necessary for the primary purpose it is collected for, or other permitted purposes outlined in this policy or under applicable law.

Health and Sensitive Information collected in connection with a consultation, coaching service or other health-related Service will not be used for direct marketing unless you have consented to that use or it is otherwise permitted by law.

We will only use or disclose data where we believe the data is accurate, up to date, complete, relevant and not misleading.

7. How We Share Your Information We do not sell, trade or rent your personal information to others. However, we may share your information in the following circumstances:

  • With third-party Service Providers who assist us in operating our business and delivering our Services, such as website and course platforms, payment processors, email platforms, form providers, video conferencing providers, cloud storage providers and hosting providers;

  • Where necessary to provide a Service you have requested;

  • If required by law, regulation or legal process, such as a court order or subpoena; and/or

  • To protect the rights, property or safety of the Business, users or others.

Where we use third-party Service Providers to process information on our behalf, we take reasonable steps to use providers that appropriately handle and protect personal information.

8. Retention of Data We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Where we collect health or consultation records, we may retain those records for a period reasonably necessary for the provision of our Services, record keeping, legal obligations, dispute resolution or other lawful purposes.

9. Storage and Security We may hold your personal information in either electronic or hard copy form.

The security of your data is important, and we take reasonable precautions to protect your personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

These steps include various physical, administrative, personnel and technical measures.

However, no system can guarantee absolute security.

By providing your information, you acknowledge that electronic transmission and storage of information carries inherent security risks.

If you believe your information has been compromised, please contact us immediately at: hello@bebeandmecollective.com.

10. Service Providers and Data Handling We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide Services on our behalf, perform Service-related services, or assist us in analysing how our Services are used.

This may include providers used for website hosting, digital course delivery, forms and questionnaires, email communication, payment processing, cloud storage, video conferencing and other functions required to operate our business.

Some Service Providers may store or process Personal Data outside Australia.

By using our Services and providing information to us, you acknowledge that your Personal Data may be disclosed, transferred, stored or processed outside Australia where this is necessary for the operation of our Services or the use of our Service Providers.

We will handle any overseas disclosure of Personal Data in accordance with applicable privacy law.

You understand and acknowledge that countries outside Australia may not have the same privacy protection obligations as Australia in relation to Personal Information or Personal Data.

11. Your Rights Depending on your location and applicable law, you may have the following rights concerning your personal information:

  • To access the personal information we hold about you;

  • To request corrections to any inaccurate or incomplete information;

  • To request deletion of your personal information, where applicable;

  • To object to or opt out of the processing of your information for marketing purposes; and/or

  • To withdraw your consent where processing is based on consent.

There may be circumstances where we are required or permitted to retain certain information despite a request for deletion, including where retention is required by law or reasonably necessary for record keeping or legal purposes.

To exercise these rights, please contact us at hello@bebeandmecollective.com.

12. Third-Party Links Our Services may contain links to third-party websites not operated by us.

We are not responsible for the privacy practices of these third parties and assume no responsibility for the policies or practices of any third-party sites or services.

Please review the privacy policy of every site you visit.

13. Updates to This Privacy Policy We reserve the right to, and may update this Privacy Policy from time to time.

Changes will be notified by posting the updated information on this page, along with the updated Effective Date.

You are advised to review this document periodically for any changes.

Continued use of the Website or Services after any changes indicates your acknowledgment of the updated Privacy Policy.

14. Contact Us If you have questions or concerns about this Privacy Policy, the data we hold, or our data practices, please contact us at: hello@bebeandmecollective.com

Acknowledgment By providing your information, or using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.